| K4eco Laser  |
Condition | Reason | Solution |
| I can't power the product on or the product is powered off during use. | It is breakdown of charging adapter or power cord. | Replace adapter or power cord | |
| It is breakdown of power switch. | Repair work is required (collect and repair) | ||
| It is breakdown of battery. | Replacement and repair of battery is required (collect and repair) | ||
| It is breakdown of mainboard charging IC. | Replace mainboard (collect and repair) | ||
| LCD touchscreen monitor does not work. | Touchscreen does not work when an irradiation switch of handpiece is pushed. | If it is not a problem of switch, it needs repair (collect and repair) | |
| ERROR message appears on the screen. | Mainboard replacement is needed because of an error of program. | Replace mainboard (collect and repair) | |
| It seems there’s a problem with laser irradiation. The guiding light does not work. | Check if a handpiece connector is tightened. | Check the connected part of the main body | |
| It is a flaw of tip. | Replace tip | ||
| Lens of handpiece is damaged. | Verify the coated surface of lens with an unaided eye, and replace lens if it's damaged (collect and repair) | ||
| Fiber cable is damaged. | Replace fiber cable | ||
| There is a possibility of LD breakdown. | Replace LD (collect and repair) | ||
| There is a possibility that a lens in handpiece is loosened. | If a lens is loosened, it needs repair (collect and repair) | ||
| Tip shakes hard | There is a possibility of difference in a degree of looseness between a handpiece and tip. | Readjust handpiece (collect and repair) | |
| Handpiece LED lighting does not work | It can be a problem of LED PCB. | Replace handpiece LED PCB (collect and repair) | |
| It seems too stiff when inserting a tip | It can be a tip problem or there is a possibility that the inside of handpiece was damaged and bent. | If the same problem keeps occurring, it should be collected for repair |
| K2finger |
Errors | Description | Action |
| Cooling sign | When cooling sign on screen | Cooling off the device for a while, then restart. Sometimes, user feel some warm near the hand touched part |
|
| Improper aiming beam | Aiming beam is out | Exchanging a new tip. Then check again If this continues, please call service representative. Call the service representative |
|
| Power is not on | Check the battery charging status | Change the fully charged battery | |
| Weak power | Check power setting appropriately | Setting power appropriately | |
| Check tip inserted and tightened right to the aperture hole | Taking off the tip and insert appropriately. Rarely tip is defective, change a new one |
||
| Check the overdued debris at the end of tip | Smoothly remove the debris with dried gauze Cleaving the tip end with supplied cleaver |
||
| Check the battery level | Changing the fully charged battery | ||
| Exceptional errors | Call the service representative or email Tel : +82-3012-5678 E-mail : info@hulaser.com |
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| K2mobile |
Errors | Description | Action |
| Cooling sign | When cooling sign on screen | Cooling off the device for a while, then restart. Sometimes, user feel some warm near the hand touched part |
|
| Improper aiming beam | Aiming beam is out | Exchanging a new tip. Then check again If this continues, please call service representative. Call the service representative |
|
| Power is not on | Check the battery charging status | Change the fully charged battery | |
| Weak power | Check power setting appropriately | Setting power appropriately | |
| Check tip inserted and tightened right to the aperture hole | Taking off the tip and insert appropriately. Rarely tip is defective, change a new one |
||
| Check the overdued debris at the end of tip | Smoothly remove the debris with dried gauze Cleaving the tip end with supplied cleaver |
||
| Check the battery level | Changing the fully charged battery | ||
| Exceptional errors | Call the service representative or email Tel : +82-3012-5678 E-mail : info@hulaser.com |
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